Hi @Luke from Simplify I have this issue too. I am able to see that I am logged in when I click on the login button from the overlay. I am on Firefox on Linux. I don’t have any VPN or anything set up for me to have any connection issues if that’s what you might be thinking. It’s my first time using the extension and the overlay to apply for a job.
I have not been able to report the issue through the extension with the flag icon either. Says failed to submit report, and to try another way, which is how I landed on this feedback page. Please check, thanks. Happy to provide any other info.
Indigo Spacetime
•
Jul 4, 2025
@Luke from Simplify seems to be a problem with multi-account containers in Firefox.
Able to login when I am not using a container. Maybe Shourya can also try it if it is the same case
Luke from Simplify
Team•
Jul 4, 2025
Thank you for the information @Anupam Vamsi! Yes, Firefox seems to restrict the extension’s background script from communicating with external APIs when using multi-account containers, which will prevent login information from being retrieved from our servers.
Indigo Spacetime
•
Jul 4, 2025
Will this be fixed in the future? Ideally I would want to use this in a multi-account container.
Luke from Simplify
Team•
Jul 7, 2025
We would like to fix this at some point in the future. Mozilla has been exceptionally difficult about working with us though, and they take a very long time to approve our releases. In the mean time, I recommend switching to a Chromium based browser like Brave, Chrome, or Edge.
Luke from Simplify
Team•
Jun 18, 2025
Hey @Shourya ! Can you submit a report through the extension (the flag icon at the top right of the popup)? We have only a small handful of reports like this and have never been able to reproduce it ourselves. It’s probably something atypical with your particular setup. Can you think of anything that might prevent the extension from communicating with our servers?
Log in to comment and vote
Comments6
Indigo Spacetime
Jul 4, 2025
Hi @Luke from Simplify I have this issue too. I am able to see that I am logged in when I click on the login button from the overlay. I am on Firefox on Linux. I don’t have any VPN or anything set up for me to have any connection issues if that’s what you might be thinking. It’s my first time using the extension and the overlay to apply for a job.
I have not been able to report the issue through the extension with the flag icon either. Says failed to submit report, and to try another way, which is how I landed on this feedback page. Please check, thanks. Happy to provide any other info.
Indigo Spacetime
Jul 4, 2025
@Luke from Simplify seems to be a problem with multi-account containers in Firefox.
https://feedback.simplify.jobs/p/cant-autofilll-when-logged-in
Able to login when I am not using a container. Maybe Shourya can also try it if it is the same case
Luke from Simplify
Jul 4, 2025
Thank you for the information @Anupam Vamsi! Yes, Firefox seems to restrict the extension’s background script from communicating with external APIs when using multi-account containers, which will prevent login information from being retrieved from our servers.
Indigo Spacetime
Jul 4, 2025
Will this be fixed in the future? Ideally I would want to use this in a multi-account container.
Luke from Simplify
Jul 7, 2025
We would like to fix this at some point in the future. Mozilla has been exceptionally difficult about working with us though, and they take a very long time to approve our releases. In the mean time, I recommend switching to a Chromium based browser like Brave, Chrome, or Edge.
Luke from Simplify
Jun 18, 2025
Hey @Shourya ! Can you submit a report through the extension (the flag icon at the top right of the popup)? We have only a small handful of reports like this and have never been able to reproduce it ourselves. It’s probably something atypical with your particular setup. Can you think of anything that might prevent the extension from communicating with our servers?